TopHoops.com Shipping Policy
Shipping is free within the continental United States on all items with a price shown, except that (i) a $9.99 shipping charge will be added to orders under $200 and (ii) wall padding requires a minimum order of four pads. For orders to be delivered outside the continental United States, please call or email us for a shipping quote. On US orders, our estimated delivery time is 5-7 business days for most products. PLEASE NOTE THAT SHIPPING TYPICALLY IS TO CURBSIDE, SO YOU WILL NEED TO ARRANGE TO TRANSPORT THE ITEM TO THE LOCATION WHERE YOU WANT TO STORE OR INSTALL IT. Upon receipt of your shipment, please check ALL contents of the delivery
for possible damage BEFORE signing off on it with the shipping company.
If a certain item is delivered damaged, REFUSE SHIPMENT of that item and
make proper notation with the freight company at that time. Although items being
damaged during transit is rare, it is extremely important that you check for
possible damage in order to secure proper settlement from the carrier.
If merchandise is damaged in transit it is the customer’s responsibility
to properly notate the damage on the freight bill at the time of receipt in
order to secure proper settlement from the carrier. TopHoops.com is not
responsible for goods damaged in transit.
