Top Hoops FAQ's
Q: How long until my order ships?
A: Most basketball hoop systems ship within
1-2 working days via ground carrier and typically arrive within 2-5 business
days from the time of shipment. However, some custom orders may take longer to
ship out and we will advise you on the delivery time frame at the time of your
order.
Q: Should I purchase and “adjustable” or “fixed height”
option?
A: If the basketball system will be used by
younger players varying in age, an "adjustable" unit is a must. Only an
adjustable goal system will adequately accommodate a variety of age groups. An
adjustable basketball hoop may also be desired by players who enjoy lowering the
basket to dunk. If various goal height adjustments are not necessary, a
"fixed-height" goal is the best choice. Most often this is the case when players
are old enough to compete strictly at the regulation 10' goal height. However,
many of our "fixed-height" systems can be bolted together at heights lower than
10' if required.
Q: What kind of backboard should I select?
A: We offer a broad selection of backboards
with each basketball goal system. Backboards are available in tempered glass,
clear acrylic, steel, aluminum, and fiberglass. Tempered glass is used for all
competition boards like those found in high schools, colleges and professional
arenas across the country. Tempered glass provides the best ball rebound off the
board. Acrylic backboards provide the look of glass, and typically, at a more
economical price level. Steel boards are vandal resistant. Aluminum and
fiberglass backboards have an extra measure of rust resistance. Fiberglass also
provides "glass-like" ball rebound, however, for authentic gymnasium ball
response, no backboard compares to tempered glass.
Q: What effect does weather have on my backboard?
A: Almost none. Most of our backboards are
designed to be weatherproof and carry full warranty even under the most extreme
weather conditions. Some of the more economically priced residential basketball
hoops may not be quite as weather resistant or carry full warranty. See the
“Warranty” tab under each item for more details on each specific product. All of
our high end hoops are extremely weather resistant.
Q: I am purchasing a basketball system for public use
at a school, church, parking lot, park, etc. The unit I want is only listed as a
"Residential" basketball system. Can I still purchase the unit?
A: Yes. However, most of our manufacturers
will NOT warranty any basketball goal for an institutional application unless it
is listed as an "Institutional" basketball hoop with that manufacturer. The
decision to purchase a unit solely listed as "Residential" for institutional use
must be made at the owner’s discretion and risk.
Q: Can I relocate the unit if I move from my home?
A: In most cases, yes. A lot of our inground
hoops come with a built-in anchor system that allows easy pole removal if you
need to relocate the unit. Most other units require an optional ground sleeve to
make the post removable. (Sleeves are available for square posts only) See the
"Equipment" section or talk to one of our products specialists for details.
