Returns & Cancellations

TopHoops.com Return Policy

1. Returns must follow prior authorization given by TopHoops.com and we must be notified within 7 days of your receipt of the product.
   
   

2. Because of the nature of the products, a re-stocking fee will be required on virtually all returns. The exact percentage depends on the type of hoop and what manufacturer the goal is from.
   
   

3. The return shipping must be paid by the buyer.
   
   

4. The product must still be in MINT FACTORY CONDITION.
   
   

5. Shipments returned to us marked "Undeliverable", or otherwise, are subject to a re-stocking fee (This is solely to recoup our losses from charges we incur when this happens).
   
   

If you wish to return an item, please contact our customer service department to determine the correct return address and the re-stocking fee that will be applied.

Refunds are usually issued within 7 business days of us receiving the product back. Please don't forget to include your order number with any return!